Privacy Policy

Fortuna Networks Ltd ("We") is committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, via our Fortuna-Web.co.uk and Fortuna.co.uk sites and our regional sites (our sites) will be processed by us. Please read the following carefully to understand our policies regarding your personal data and how we will treat it.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material, requesting a free listing or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Information required for the fulfilment of your orders.
• Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For this same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To make estimates of our usage patterns and size of audience.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To make your searches faster.
• To recognise you when you return to our site.

You are able to refuse to accept cookies by activating the setting on your browser which allows you to do so. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Please consult your browser supplier for any further information on how to handle cookies.

Please be aware that some of our advertisers may also use cookies, over which we have no control.

THE STORAGE OF YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We request that you do not to share a password with anyone else.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES WE MAKE OF THE INFORMATION

We use the information we hold about you in the following ways:

• To ensure that content from our sites is offered in the most effective way for both you and your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you.
• To carry out our obligations arising from any contracts you have entered into with us.
• To allow you to participate in interactive features of our service, should you choose to do so.
• To notify you about changes, modifications and enhancements to our services.

When contacting you for the above purposes, unless you tell us otherwise we may do so by phone, post, email, text message or any other way (electronic or otherwise).

We may also permit selected third parties to use your data to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone or, if you have consented, by electronic means.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form) or contact our customer services team by using the address or telephone number below:

• Customer Services Department
• Fortuna Networks Ltd
• Suite 11 Aquarium, 101 Lower Anchor Street
• Chelmsford, Essex. CM2 0AU
• Tel: 0845 557 0004

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the above address or by sending an email to customerservices@fortuna-web.co.uk.

Our sites may contain links to the websites of our partners, advertisers and affiliates. If you choose to follow a link to any of these websites, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for those policies. It is your responsibility to check these policies before you submit any personal data to these websites.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT US

Questions, comments and requests regarding our privacy policy should be addressed to
customerservices@fortuna-web.co.uk.